11/20/2023 0 Comments Binance support telegramNote that Binance employees will never contact you to ask for sensitive information such as your login credentials and 2FA codes. Scammers often attempt to manipulate users by exploiting the trust our company has established in the space over the years. Impersonating a Binance Support employee is, unfortunately, a popular attack vector for crypto fraudsters. Impersonator scammers will attempt to gain your trust by posing as someone important, such as a police officer, a government official, or someone from the tax bureau. However, there’s a catch: Employment scammers will send out a rewarding job listing that requires applicants to pay a deposit fee if they want the job. The income is well above the industry average. The criminal may even claim to be an expert who will multiply your funds tenfold. Investment scams involve a fraudster promising high returns if you invest your money through a "highly-recommended" website, app, or crypto broker. An Introduction to 12 Types of Scamsīelow, our risk team has identified and grouped the most popular crypto scams into 12 categories, along with a summary of how each one tends to work.Įvery week, we’ll dig into a different scam - including its methodology - and provide users with general guidelines on spotting and avoiding the scam. We share this information to ensure our users are equipped with the latest security tips and advice because ultimately, you play the largest role in protecting your funds. This article serves as an introduction to a broader anti-scam blog series that will introduce the most prevalent scams in the crypto industry and the best practices to avoid them. Scams come in all shapes and sizes, but they all have one common goal: stealing your money.Ī high-pressure text demanding money or a phony bitcoin giveaway can be enough to manipulate users and gain their trust, especially ones caught out in a vulnerable moment. It might be a Telegram message from a supposed "Binance employee," an urgent phone call from a distant relative needing money, or a charming swindler professing their love for a costly price. The risk team at Binance has identified and compiled 12 of the most widely used crypto scams, including romance scams, impersonation scams, and fake giveaways, to name a few.Įvery week, we’ll dig into a different type of scam - including the methodology behind it - as well as provide users with general guidelines on how to spot and avoid the scam. If you don’t hear back from Binance, I recommend following the other steps outlined below.Know Your Scam is a weekly blog series where we dissect and break down popular crypto scams. I recommend doing this first so that you can get a Case ID. If you don’t get a response in a reasonable amount of time, you may have to escalate this via other avenues. It’s also important to take note of the Binance Case ID from the top of the page.Depending on how busy Binance support is, it may take a few minutes or hours before you will get a response.If the Binance recommended guides don’t answer your question, you will be sent to a Binance customer service representative.Binance will try to answer your question without you having to chat with a real person. In the Binance Chat screen, you must select a category related to your issue.In the footer, under the category “Support.” Click on “Submit a Request.” (You can also use this quick link to Binance Chat.Log into your Binance account and scroll to the footer at the bottom of the screen.Wait times can vary, but you will be notified when you begin your chat session. Before you can use the Binance chat and talk with a representative from Binance, you will first need to log in to your account.
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